Useful UK online finance links and addresses
If there are any errors, copyright
issues or broken links on this site we would appreciate
your feedback to: webmaster@uk-online-finance.co.uk.
If you have any problems with products
on the site, or service by linked sites, do not hesitate
to send an email to: mail@uk-online-finance.co.uk.
For all other problems, please feel
free to use the contacts listed here if you cannot get a
solution from direct contact with the company who sold you
the product or service complained of.
Privacy issues — Information Commissioner
Or policy on privacy matters
is well spelt out on our Legal
Pages. Should you have concerns about privacy issues
which cannot be satisfied here, you should contact the
Information Commissioner's Office at:
FOI Compliance Team (complaints)
Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF
Enquiry Line (for a first call)
First time contact:
Telephone: 01625 545 745
Email: mail@ico.gsi.gov.uk
Notification Line (for subsequent
calls) If you want further
advice about notification or you would like to notify us
via our helpline:
Telephone: 01625 545 740
Email: data@notification.demon.co.uk
Financial and Insurance regulation — Financial Services
Authority
The Financial Services Authority
regulates offers of consumer credit, insurance and
other financial matters.
We take pains to ensure that suppliers
of products presented on these pages are regulated.
Should you find problems with any
financial product linked to these pages, the Authority can
be contacted at:
The Financial Services Authority
-
25 The North Colonnade,
Canary Wharf,
London E14 5HS
Switchboard
From UK: 020 7066 1000
From Overseas: +44 20 7066 1000
Email: consumerhelp@fsa.gov.uk
Mortgage issues — The Mortgage Code Compliance
Board
The role of The Mortgage Code Compliance
Board (Mortgage Board) is to ensure that you are
fully informed and adequately protected when taking
out a mortgage.
A comprehensive programme of compliance
inspection and compliance liaison visits are conducted each
year. Additionally, 'mystery shopping' and other consumer
research exercises are conducted to ensure that consumers
are receiving the full benefits of the Code's protection.
Street Address
University Court
Stafford
ST18 0GN Tel: 01785 218200
Fax: 01785 218249
Email: enquiries@mortgagecode.org.uk
Financial and insurance issues — The Financial Ombudsman
Our insurance products are rigorously
checked for compliance with the highest standards of consumer
regulation. However, should you fail to find satisfaction
from a complaint to the supplier of your insurance product,
this is the contact point for the ombudsman service:
Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London E14 9SR
Email:
complaint.info@financial-ombudsman.org.uk
All the above organisations have websites
for further information:
Financial Services Authority: www.fsa.gov.uk
Information Commissioner: www.informationcommissioner.gov.uk
Financial Ombudsman: www.financial-ombudsman.org.uk
The Mortgage Code Compliance Board:
www.mortgagecode.org.uk
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Online Finance. Follow this link for legal information.
